Complaint Board
As On 31st December, 2019
Beginning of month Received during the month Resolved during the month Pending at the end of the month Reason for pendency
209 2 0 5 Closed by us, Filed ATR, SCORES approval awaited

Total clients served so far Total complaints received so far % complaint on customer base
70,000+ Customers 209 0.30%

Data is updated on 7th per month. It gets verified every quarter by independent auditor.

Data presented here is taken from company's inception

Importance given to satisfactory resolution as per prescribed TAT

Prem Prakash

Chief Executive Officer
Prem is an MBA from FMS and a commerce graduate. He has spent much of his career working for venerable and global conglomerates such as Usha Lexus, ZeeTv Group, BharatMatrimony, Nerolac Paints & IMC- Business Global PTE Europe. Prem leads CapitalVia and has been mandated to make it as one of the most valuable and admired brands in ‘Technical research in financial advisory space’. He is determined to make it happen sooner than later, using his expertise in taking the organization to the next level.

A seasoned marketing professional and a digital media evangelist, Prem has been mostly associated with the media industry in India as well as internationally. He has been key-force behind the launch and initial success of India's first DTH services - DishTv and world's largest online matrimonial platform 'Bharatmatrimony.com’ in India.

He inspires and educates students across business schools and organizations, about these brands and their promises. His three principles to establishing any brand or strategy has been: listen, experiment and implement.